Phone Number Subscription
Provides a phone number for calling and texting. These numbers may also receive OTP/verification codes from many platforms, and we do not block codes from any service. However, OTP delivery is not guaranteed and compatibility varies by service.
Verification Subscription
Designed specifically for receiving verification/OTP codes and generally offers higher success rates for account verification services such as WhatsApp, Telegram, and similar platforms.
In short: Use a Phone Number Subscription for calls and texts, and a Verification Subscription when your main goal is receiving only OTP/verification codes.
If your question isn't covered here, you can contact our support team.
- If you have the 2nd Line+ app installed, create a support ticket directly from within the app. This helps us gather the information needed to investigate your issue more quickly.
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If you don't have the 2nd Line+ app installed, email us at help@secondlineplus.com. To help us resolve things quickly, please include:
- The email address you're signed in with
- Your User ID (found in the Profile section of the app)
- The phone number involved (if relevant)
- A short description of the issue you're experiencing
- A screenshot or screen recording, if possible