No — this is expected. We currently support international calls, but international SMS isn't available due to regulatory restrictions. Texting to numbers in your second number's region works as normal.
If your question isn't covered here, you can contact our support team.
- If you have the 2nd Line Super app installed, create a support ticket directly from within the app. This helps us gather the information needed to investigate your issue more quickly.
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If you don't have the 2nd Line Super app installed, email us at help@secondlineplus.com. To help us resolve things quickly, please include:
- The email address you're signed in with
- Your User ID (found in the Profile section of the app)
- The phone number involved (if relevant)
- A short description of the issue you're experiencing
- A screenshot or screen recording, if possible