Getting started & your account
- How do I sign in, and what happens to my purchases?
- I got a new phone. How do I move my number and subscription across?
- I signed in with the right email but the app is still asking me to pay. What's wrong?
- What's the difference between a Phone Number Subscription and a Verification Subscription?
- Still need help?
Phone numbers & subscriptions
- What subscription types are available?
- Do my extra numbers come with more credits?
- How many numbers can I have?
- I bought a number but I can't see it in the app. What do I do?
- My number expired / was released. Can I get it back?
- My subscription ended. How long do I have before I lose my number?
Verification (OTP) numbers
- How do verification numbers work?
- My verification code didn't arrive. What should I check?
- Can you guarantee a code will work for WhatsApp / my bank / a government service?
- Can I get a new code for the same number, or re-use a number after I lost the code?
- My number got banned or restricted on the platform I was using it for. Can you fix that?
- Can I buy more than one one-time verification?